Useful Information

General Rental Terms

General Rental Terms THE FOLLOWING GENERAL RENTAL TERMS APPLY TO THE RENTAL. DEPENDING ON THE COUNTRY WHERE THE RENTAL TAKES PLACE THESE GENERAL RENTAL TERMS MAY BE SUPPLEMENTED BY CERTAIN RENTAL TERMS SPECIFIC TO THE COUNTRY. PLEASE NOTE THAT THE SPECIFIC RENTAL TERMS THAT MAY APPLY TO THE RENTAL ARE AVAILABLE IN THE SECTION SPECIFIC RENTAL TERMS PER COUNTRY. EUROPCAR STRONGLY RECOMMENDS THAT YOU CAREFULLY READ THE GENERAL RENTAL TERMS AS WELL AS THE SPECIFIC RENTAL TERMS APPLICABLE TO THE RENTAL. EUROPCAR ALSO STRONGLY RECOMMENDS THAT YOU CAREFULLY READ THE TERMS AND CONDITIONS MENTIONED ON THE RENTAL AGREEMENT THAT YOU SIGNED AT THE EUROPCAR STATION BEFORE THE CHECK-OUT. IN ORDER TO FACILITATE THE RENTAL PROCESS THE EUROPCAR TERMS AND CONDITIONS ARE AVAILABLE IN THE LOCAL LANGUAGE AND IN ENGLISH. 1 DEFINITIONS AND GENERAL PRINCIPLES 2 PREREQUISITES: WHAT DO YOU NEED IN ORDER TO RENT A VEHICLE? 3 YOUNG DRIVER SURCHARGE 4 THE VEHICLE: CONDITION, USE, BREAKDOWN ASSISTANCE AND MAINTENANCE/MECHANICAL PROBLEMS 5 RENTAL PERIOD 6 RATES / TERMS OF PAYMENT 7 INSURANCE 8 DATA PROTECTION LAW 1 DEFINITIONS AND GENERAL PRINCIPLES "You" are the customer (main driver) who signed the rental agreement and who is entitled to drive the vehicle. "Europcar" is the EUROPCAR subsidiary or franchisee named in the rental agreement. "Vehicle" is the car or truck that Europcar is renting to you for the agreed duration of the rental agreement and will include all parts and accessories fitted to it at the commencement of the rental. "Damage" is any damage occurring to the Vehicle (including glass, lights and mirrors) and any damage occurring to third party property where applicable. 2 PREREQUISITES: WHAT DO YOU NEED IN ORDER TO RENT A VEHICLE? You must hold and produce a driving licence valid in the country where the rental takes place. The driving licence must have been issued by authorised authorities at least 12 months before the date of the commencement of the rental. In addition to the normal driving licence, an international driving licence is also mandatory if the driving licence is written in a language different to the one of the renting country and/or in characters that can not be read in the renting country. Please note that the international driving licence is valid only if accompanied by the normal driving licence. When the rental is made outside your country of residence you must also present a valid identity card or a valid passport. These identification documents are generally not requested if you are a resident of a country belonging to the European Union and the rental takes place in another European Union country, except in some specific cases such as certain special or luxury vehicles. In most countries, you must be aged 21 or over to rent a car and have held a driving licence for at least one year. However, the age requirements may vary according to the country and to the vehicle category considered (see section �Specific Terms'). A young driver surcharge may be applicable in some instances (see section 3 YOUNG DRIVER SURCHARGE). The above requirements are also applicable to all additional drivers if any. You must produce a valid credit card with an expiry date after the due check-in date or a valid Europcar charge card at pick up time. If you use a Europcar prepaid voucher as means of payment (with a specified value or the mention 'Group & Days apply'), you must also present your own credit card for those charges that have not been prepaid (such as extras, refuelling charge, excess due in the event of damage to or loss of the rented vehicle). In some countries, for luxury and special models two credit cards (including at least one major credit card: Visa, MasterCard, American Express, Diners Club) are required and an authorisation will be requested on each. Details are available at a Reservation Service Centre or by selecting your country of destination in the " Specific Rental Terms". Please note